AFD Southwind and Dr. Lee Wilson Patients

Dear AFD Southwind and Dr. Lee Wilson patients,

On March 19, 2018, we will be merging our current Southwind practice located at 7948 Winchester Road, Suite 108 Memphis, TN 38125 into our American Family Dentistry location located at 3267 Hackscross Road Memphis, TN 38125. (less than 1 mile from our current location)

We are pleased that Dr. Lee Wilson and his full team will still be providing care together at our new practice location.

You can expect the same full range of advanced dental technologies, including digital x-rays and electronic dental records at the new location. Additionally, the new practice location offers expanded hours throughout the week and 2 Saturdays monthly.

All support staff members are experienced and dedicated to making every one of your visits as pleasant as possible.

Your digital dental records will be retained at our new location. Should you require a copy, please contact the office at 901-624-0440. You will be required to complete a records release form prior to having the information sent to you.

If you have any further questions about the move, your dentist, or your dental care, please call us. We will do everything we can to meet your needs.

To arrange an appointment, visit our website www.americanfamilydentistry.com or call us at 901-624-0440.

We look forward to seeing your smile very soon!

 

 

Sincerely,

 

American Family Dentistry Southwind Team:

Dr. Lee Wilson

Jennifer – Hygienist

Anita – Hygienist

Capri – Dental Assistant

April – Dental Assistant

D’Lettar – Patient Services Representative

Carol – Patient Services Representative

Cancellation Policy

 

 

 

Cancellation Policy


 

We at American Family Dentistry are here to take care of you, our patient. We try to schedule our patients well in advance of the due date for their next dental appointment. If it is not possible to schedule your appointment in advance, we will do everything we can to keep you on the doctor-recommended schedule.

 

When we book you for your appointment, your dental professional has a specific amount of time reserved for you. We strongly encourage all patients to keep their appointments unless prevented by an emergency or illness.

 

If you know in advance you will not be able to keep an appointment with your doctor or hygienist, please provide us with as much notice as possible so that we may offer that appointment time to another patient. If you must change your appointment, we require a minimum of 24 hours’ notice to avoid a $75.00 cancellation fee.  Extenuating circumstances and emergency situations are exempt from this fee. If you pay a fee for a missed appointment, it may be applied as credit towards a copay for future dental services, at the discretion of the doctor.

 

The dental office is a setting for many different types of dental visits, including dental emergencies. In accommodating a patient with a dental emergency, it may interfere slightly with your appointment time. We greatly appreciate your understanding if this circumstance ever arises, and we assure you we will treat you or your family with the same level of service if you experience an emergency requiring a same-day remedy.

 

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AFD Southwind and Dr. Lee Wilson Patients

Dear AFD Southwind and Dr. Lee Wilson patients,

On March 19, 2018, we will be merging our current Southwind practice located at 7948 Winchester Road, Suite 108 Memphis, TN 38125 into our American Family Dentistry location located at 3267 Hackscross Road Memphis, TN 38125. (less than 1 mile from our current location)

We are pleased that Dr. Lee Wilson and his full team will still be providing care together at our new practice location.

You can expect the same full range of advanced dental technologies, including digital x-rays and electronic dental records at the new location. Additionally, the new practice location offers expanded hours throughout the week and 2 Saturdays monthly.

All support staff members are experienced and dedicated to making every one of your visits as pleasant as possible.

Your digital dental records will be retained at our new location. Should you require a copy, please contact the office at 901-624-0440. You will be required to complete a records release form prior to having the information sent to you.

If you have any further questions about the move, your dentist, or your dental care, please call us. We will do everything we can to meet your needs.

To arrange an appointment, visit our website www.americanfamilydentistry.com or call us at 901-624-0440.

We look forward to seeing your smile very soon!

 

 

Sincerely,

 

American Family Dentistry Southwind Team:

Dr. Lee Wilson

Jennifer – Hygienist

Anita – Hygienist

Capri – Dental Assistant

April – Dental Assistant

D’Lettar – Patient Services Representative

Carol – Patient Services Representative